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Tiffany Lachlan

Director of Management Services

About Tiffany Lauchlan, CPM

Tiffany Lauchlan serves as Director of Property Management Services and is responsible for the oversight of ECR’s property management service delivery. Tiffany brings to our team over 20 years of experience in property and construction management and a passion for building and leading teams to best serve the needs of our clients. Her strength and concentration lie in client-focused management with expertise in tenant relations, community-driven initiatives, and team management, which have all contributed to the driving force in her career.

Previously, Tiffany oversaw and led a team responsible for over 5 million SF of commercial property management responsibilities in Silicon Valley, California. She has personally managed significant Class A office product, retail and industrial in Southern California, Northern California, Las Vegas, and Phoenix. Tiffany has worked directly with MetLife, Prudential, Ellis Partners, Clarion ING, New York Life, Silicon Labs, GE Capital, to name a few.

Tiffany is an IREM Certified Property Manager (CPM), the 2020 BOMA Pacific Southwest President, and past Board member of BOMA & IREM Board of Directors.

          

 

Strong property management is the ability to balance sticking to a budget while exceeding tenant expectations.

When and why did you begin a career in commercial real estate?
Upon graduating from college, I was given the opportunity to manage and lease executive suites. I loved it and excelled at it, so here I am 25 years later and still in commercial real estate.

What do you specialize in at ECR? / How do you approach tenant relationships?
I specialize in our property management division. It is critical for our success that we exceed the tenants’ needs and expectations. How do you do that? You get to know them, get to know their business, and build a strong relationship with them.

What has been your greatest accomplishment during your career?
Mentoring many colleagues. I have helped numerous employees and colleagues grow professionally and personally. Mentorship is very rewarding to me.

What do you enjoy doing outside of the office?
I enjoy traveling the United States. There are so many places to visit, learn new things and try new things. While traveling, I enjoy attending live events.

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